Retail/Store Traffic | MODsocket

The Art Of Being Nice

by Donovan Dillon Contributor

Posted on February 11, 2014 06:10 PM

As with many things in life, the most obvious yet simple things create incredible results.Start with customer treatment once you have someone visit your store or service. There is no better way to improve retention and encourage referrals than simply being professional and nice. It's amazing how...

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When was the last time your business surprised you?

by Donovan Dillon Contributor

Posted on July 20, 2011 12:09 AM

Probably longer than you would like. And when I say surprise, here's what I mean.We all get caught up in our day to day running of our business, and often times, it isn't until we are driving home, or paying bills that this thought strikes us. "Man, what do I need to do in order to get more...

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