Help Center | MODsocket

MODsocket
Help Center

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Frequently asked questions and answers

MODsocket covers a lot of bases so you don't have to. Here are answers to commonly asked questions. If you have additional questions, please use the Help and Resources link below to request assistance .. or call us on
(844) 573-3400.

 

Questions about MODsocket Costs

My business is small. Can I afford MODsocket?

You can. We work with a wide range of small and mid-size businesses, from virtual start ups to well-established going concerns. One of the real advantages of our consultations and their resulting action plans is that we configure a workable plan of action that that takes into consideration your existing budget limitations. Rather than waste your time (and ours) with costly recommendations that you cannot realistically pursue, we suggest common sense, workable options that you can reasonably afford to implement. 

How much does it cost?

Your initial consultation call and custom marketing plan are FREE. After that, if you’d like to continue working with your consultant on an ongoing basis, as an advisor, coach and mentor, you simply sign up for our Personal Consulting Plan. For $50 per month, you have access to your own, dedicated marketing professional.

The tactics we recommend in your plan are priced on an ala carte basis, so cost to execute your plan can vary depending on how you decide to implement your plan. You can choose to purchase those products or services through our network of marketing providers or you can source them entirely on your own. The decision is 100% yours. 

How do I pay for services?

After you have received and reviewed your complimentary marketing plan, if you elect to proceed with any or all of your plan’s recommendations, and would like to source those marketing products and services through MODsocket, you simply provide a credit card number in the same way you would with any other ecommerce website. Once your card number is on file, you simply select the products or services directed in your plan. Your consultant will be happy to work with you to set up your account and guide you through the process.  

What Happens During the Initial Consultation Call?

When you schedule an initial consultation with MODsocket, you’ll select the available date and time that best works within your own busy schedule. On that date, at that time, your MODsocket consultant will call the phone number you provided and will introduce himself or herself to you. Your consultant will ask you a variety of questions relevant to your business, such as your goals, your frustrations, who you’ve identified as your target audience, and any points of differentiation that you feel set your business apart from your competition. They will discuss with you a wide range of topics to help familiarize themselves with your unique business needs. This information will help them develop a marketing plan that is specific to your business and marketing needs.

Questions about MODsocket consultations

What happens during the consultation call?

When you schedule an initial consultation with MODsocket, you’ll select the available date and time that best works within your own busy schedule. On that date, at that time, your MODsocket consultant will call the phone number you provided and will introduce himself or herself to you. Your consultant will ask you a variety of questions relevant to your business, such as your goals, your frustrations, who you’ve identified as your target audience, and any points of differentiation that you feel set your business apart from your competition. They will discuss with you a wide range of topics to help familiarize themselves with your unique business needs.

What happens during the follow-up call?

After your initial consultation, your consultant will digest and evaluate what you discussed. Your consultant will then craft a marketing plan of action designed to address your challenges and capitalize on identified opportunities. Because no two businesses are ever exactly alike, your plan is custom tailored to your specific set of circumstances. 

When the plan is completed, your consultant will schedule a follow-up call to review their recommendations with you. At the conclusion of your review, you can elect to move forward with all, some, or none of the recommendations we present. You can execute the tactics on your own, using your own resources, or you can engage MODsocket to assist you with the creation and implementation of your marketing materials. The decision is entirely yours to make.

What happens during the follow-up call?

After your initial consultation, your consultant will digest and evaluate what you discussed. Your consultant will then craft a marketing plan of action designed to address your challenges and capitalize on identified opportunities. Because no two businesses are ever exactly alike, your plan is custom tailored to your specific set of circumstances. When the plan is completed, your consultant will schedule a follow-up call to review their recommendations with you. At the conclusion of your review, you can elect to move forward with all, some, or none of the recommendations we present. You can execute the tactics on your own, using your own resources, or you can engage MODsocket to assist you with the creation and implementation of your marketing materials. The decision is entirely yours to make.

Questions about our experts

How experienced are your consultants?

Our vision, from the very outset, was to bring big-agency style marketing expertise to small-business owners. Members of MODsocket’s management team all come from advertising-agency and corporate-marketing backgrounds. They have, over their years, developed and maintained relationships with other industry professionals. So, our consultants are sourced using a networking model. We began by hiring consultants with whom we have directly worked in the past. As our bench grew, our existing consultants have referred us to and connected us with their former associates, and so on. All MODsocket consultants are vetted for their level of expertise as well as for their years of service in the marketing sector.

MODsocket is not an off-shore call center or a phone bank staffed by beginners or scripted salespersons. From the very first call you schedule, you will be working with people who actually know the marketing business because they’ve actually lived the marketing business.

Can I request a particular consultant?

You can, but since our consultants all possess a similar level of expertise, our standard process is to connect you with a consultant who has open availability on the date and time most convenient for you. If multiple consultants are available, we’ll select the one we feel has the most experience in your business category. If, for some reason, after getting to know one another, you and your consultant don’t “click”, we’ll connect you with a new consultant or you can specify the consultant with whom you’d like to work.

How Experienced are MODsocket Consultants?

Our vision is to bring big-agency style marketing expertise to small-business owners. MODsocket’s management team consists of advertising-agency and corporate-marketing professionals. They have, over their years, developed and maintained relationships with other industry professionals. So, our consultants are sourced using a networking model. We began by hiring consultants with whom we have directly worked in the past. As our bench grew, our existing consultants have referred us to and connected us with their former associates, and so on. All MODsocket consultants are vetted for their level of expertise as well as for their years of service in the marketing sector. MODsocket is not an off-shore call center or a phone bank staffed by beginners or scripted salespersons. From the very first call you schedule, you will be working with people who actually know the marketing business because they’ve actually lived the marketing business.

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Call us 
Existing MODsocket Customers: (866) 665-1416
New Customer Inquiries: (844) 438-6631 or (844) GET-MOD1