Help Center | MODsocket

MODsocket
Help Center

Connect. Consult. Compete.

 

Frequently asked questions and answers

MODsocket covers a lot of bases so you don't have to. Here are answers to commonly asked questions. If you have additional questions, please use the Help and Resources link below to request assistance .. or call us on
(844) 573-3400.

 

Questions about membership

What do I get with my MODsocket membership?

You get assistance with growing your business with professional marketing. When you decide to join MODsocket, you are demonstrating your own commitment to achieving success. There are two very affordable membership plans from which to choose. Select the one that works best for you: 

Personal Consultant Plan

With your Personal Consultant Plan, you get long-term access to a professional marketing mentor who will help guide you through every stage of your business, as it evolves. You will receive:

  • Regularly scheduled update calls with your consultant to discuss changes in your marketing strategy and to make adjustments to your plan as your business grows. These include:
    • Weekly consultation
    • Campaign results review
    • Quarterly marketing plan review
  • Assistance with executing and implementing your marketing plan -- including allowing us to manage it for you if you’re too busy to do it yourself;
  • Your own Marketing Journal, a secured area on the MODsocket website where you can interact with your consultant, monitor your marketing activities and track progress;
  • Unlimited access to the MODsocket Marketing Resources library where you can find and order marketing services and materials at affordable prices;
  • Notification of special pricing on seasonal and promotional products or services that you can use to increase traffic and boost business.

Do-It-Yourself Plan

Our Do-It-Yourself Plan is ideal if you don’t feel you require the level of assistance provided through our Personal Consultant Plan. The Do-It-Yourself Plan is free and provides you with access to the entire MODsocket System, including the MODsocket Marketing Resources library that contains thousands of customizable templates and other valuable product and service offerings that you can use to create your marketing on your own. 

If you feel at some point that you need a more enhanced level of service, you can sign up at anytime for our Personal Consulting Plan. Or, you can buy ala carte service packages, such as one-time personal consulting sessions or custom design services, through your access to the MODsocket Marketing Resources library.

Questions about results

What kind of results can I expect?

The results you’ll achieve working with MODsocket, or any consulting service, are contingent on a variety of factors, not the least of which is the extent to which you follow your recommended plan of action. Other considerations that can influence results include current market conditions, the perceived quality of your product or service in the marketplace, the continuity of your sales messaging, and the reputation you’ve established, to name a few. The purpose of MODsocket is to maximize your chances for success given all these factors and more.

How soon will I see results?

Because marketing is an ongoing process and not a singular event, the time it will take to see results from your marketing efforts is contingent on several factors, three of the most important of which are: 1) Reach; 2) Frequency and; 3) Continuity.  

  • Reach refers to the size of the audience you are targeting. The more prospects you can afford to reach that fit your defined customer profile, the greater the chance of success. It is the total number of qualified individuals or households exposed to your message during a given period of time. 
  • Frequency is the number of times that each targeted individual or household is exposed to your messaging. To be successful it is important that you be persistent. The goal of frequency is to repeat the message often enough that your audience eventually absorbs and retains the message – and then acts upon it.
  • Continuity involves the length of time that your prospects are exposed to your message as well as the consistency of the messaging itself. As with frequency, repetition over time is the key. You must communicate the same message, time and again, until it is comprehended by your targeted prospect. This creates the awareness and recall that leads to trial. 

My Business is Small. Can I Afford MODsocket?

You can. We work with a wide range of small and mid-size businesses, from virtual start ups to well-established going concerns. One of the real advantages of our consultations and their resulting action plans is that we configure a workable plan of action that that takes into consideration your existing budget limitations. Rather than waste your time (and ours) with costly recommendations that you cannot realistically pursue, we suggest common sense, workable options that you can reasonably afford to implement.

Questions about the company

If my plan is free, how do you make money?

People often ask how we make money when we offer our initial consultations and marketing plans free of charge? Here’s how we do it: 

  • First: By demonstrating value to small business owners through the expertise, advice and guidance our consultants provide, a significant number of customers elect to subscribe to our services on an ongoing basis for a low, monthly fee -- so they can continue working with their consultants as their small-business marketing needs evolve.  
  • Second: We work with our marketing-service providers in much the same way travel sites like KAYAK and Expedia work with airlines and hotels. We bring these providers so many customers that we are able to negotiate up-front, volume-discount pricing that includes a small percentage we receive from each transaction. In the same way that you pay less through the travel sites, you can pay less for marketing products and services through MODsocket than you would if you were to buy those same products and services on your own.

If I have a marketing manager on staff, can I still use MODsocket?

Absolutely. Use MODsocket as an extension of your in-house marketing personnel. We would work directly with your marketing manager to support their efforts, provide guidance and feedback, help craft strategy and assist with the design and execution of your marketing initiatives. We would not be a replacement for but, rather, an enhancement to the staff you already have.

What does the name ‘MODsocket’ mean?

Our name combines the acronym ‘MOD’, which is an abbreviation for ‘Marketing On Demand’, and the noun ‘socket’, which is a receptacle or outlet that links two things together in order to create a secure connection. The name represents the idea that MODsocket is your online “outlet” for plugging in to the marketing resources you need -- when you need them. We call that “Marketing On Demand”. 

What Do I Get With the Personal Consultant Plan?

With your Personal Consultant Plan, you get long-term access to a professional marketing mentor who will help guide you through every stage of your marketing, as it evolves. You will receive:

  • Regularly scheduled update calls with your consultant to discuss changes in your marketing strategy and to make adjustments to your plan as your business grows;
  • Assistance with executing and implementing your marketing plan by allowing us to manage it for you if you’re too busy to do it yourself;
  • Your own Marketing Journal, a secured area on the MODsocket website where you can monitor your marketing activities and track progress;
  • Unlimited access to the MODsocket Store where you can shop for and order marketing materials at of our volume-discount pricing;
  • Notification of special pricing on seasonal and promotional products or services that you can use to increase traffic and boost business.

What Do I Get With the Do-It-Yourself Plan?

Our Do-It-Yourself Plan is ideal if you don’t feel you require the level of assistance provided through our Personal Consultant Plan. The Do-It-Yourself Plan is free and provides you with access to the entire MODsocket System, including the MODsocket Store that contains thousands of customizable templates and other valuable product and service offerings that you can use to create your marketing on your own.

If you feel at some point that you need a more enhanced level of service, you can sign up at anytime for our Personal Consulting Plan. Or, you can buy ala carte service packages, such as one-time personal consulting sessions or custom design services, through your access to the MODsocket Solutions Library.

Get In Touch
Contact Us

We would like to hear from you.

 

Call us 
Existing MODsocket Customers: (866) 665-1416
New Customer Inquiries: (844) 438-6631 or (844) GET-MOD1